Privacy Policy

Effective Date: 12-03-2026

At Tamm, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our mobile application and website (together, the “Platform”). By using the Platform, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, phone number, email address

  • Address/location for service bookings

  • Identification documents (if required for verification)

b. Usage Information

  • Device information (model, OS, IP address)

  • Log data (pages visited, actions taken)

  • Location data (with your permission)

c. Service Provider Data (if applicable)

  • Business name, license information

  • Ratings and reviews

2. How We Use Your Information

We use your information to:

  • Facilitate service bookings and manage your account

  • Provide customer support and communicate updates

  • Verify identity and ensure user safety

  • Improve app performance and user experience

  • Comply with Syrian legal obligations

3. How We Share Your Information

We may share your data with:

  • Service Providers: To fulfill your service requests

  • Analytics Tools: To improve platform functionality

  • Law Enforcement: If required under Syrian laws

We never sell your personal information.

4. Data Security

We implement industry-standard security practices to protect your data, including encryption, secure servers, and access controls. However, no system is 100% secure, and you use the Platform at your own risk.

5. Your Rights

You may:

  • Access or update your personal information

  • Request deletion of your account

  • Withdraw consent for location sharing

  • Contact us regarding any privacy concerns

To exercise these rights, email us at apperscloudservices@gmail.com.

6. Cookies & Tracking

We may use cookies and similar technologies to personalize your experience, track usage, and analyze trends. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our Platform may include links to third-party websites or services. We are not responsible for the privacy practices of those platforms.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we’ll notify you through the app or email.

10. Contact Us

If you have any questions or complaints about this Privacy Policy or how your data is handled, contact us at:

 

📧 Email: apperscloudservices@gmail.com
📞 Phone: +971-987-654321